|Modules : E-commerce >> Arrow shop|
Your customers can transact what they want, when they
want, with access to your ordering facility and product/service
information, 24 hours a day, seven days a week. The integrity
of data between your business and customers is assured so
each transaction can be made with the utmost confidence.
No third party front-end is required… Arrowshop is
intelligently linked back to your Arrow Financials software.|
- Account Customer Log-in
Parameters may be set for defined account access.
- Online User Registration
New customers are invited to register, quickly and without
fuss. They may then enter an order immediately.
- Stock Catalogue Facility
All your products can be effectively displayed in
ArrowShop's catalogue. Along with product details,
graphics of products may be incorporated to create a virtual
'storefront' from which your customers may browse.
Extensive searching facilities are available within the
catalogue, allowing customers to easily find a specific
product. Search facilities include: Stock code, Stock Name,
Stock Category, and a text search on stock name.
- On-Line Order Entry
Customers are able to place numerous items in their online
'shopping cart'. These items may be viewed and amended
by the customer at any time. When purchasing, freight
costs are automatically calculated, including minimum
charges and any additional freight surcharges.
Individual customer accounts may have their online order
entry access limited, based on payments terms and/or
credit limit. A notification or 'warning' is sent to the
customer if the nominated credit limit is exceeded.
- Credit Card Payment
An online credit card payment system ensures swift, secure
transactions. After 'check-out' and the completion of the
transaction, online updating of the customer's account
balance is instantly made to Arrow Financials' Debtors
module. Any outstanding accounts may also be paid
- Customer Account Inquiry
Customers are able to view their account balances and
keep track of their transaction details. They may drill down
to invoice line details or explore item graphics, and add
items from their order inquiry to their shopping cart.
- Order Status Inquiry
The progress of individual orders may be tracked via the
Order Status Inquiry. Customers may also view a complete
personal purchase history using this function.
Without regular nurturing plants wither and
die. Yet with the right kind of attention, they
bloom and prosper. Exactly the same thing
applies to customers, according to Tenerys
Nurseries, an Australian horticultural plant
Starting operations 45 years ago, Tenerys
has remained small, with a staff of six.
However, despite its size, Tenerys is able to
service customers Australia-wide thanks to
Arrow's Internet-based supply and sales
Tenerys has incorporated technology into
the core of its operations and their business
has never looked healthier. As an e-business
sales and marketing application, ArrowShop
has enabled Tenerys to reap the benefits of
doing business online.
The "smarts" of ArrowShop:-
Through using ArrowShop to market and
sell their products online, Tenerys is able to:
- Display a large variety of plants from
remote growers online;
- Tailor online stock displays and quotes to
- Process sales orders with a direct link into
the company's accounting system;
- Offer online credit card payment for
- Instantly update inventory;
- Make buying quick and easy for its
The benefits of putting a business online can
been seen in every area of Tenerys
operations. With ArrowShop, Tenerys has:
- Increased its customer base by marketing
and selling to a broader audience;
- Built closer relationships with customers
and suppliers Australia-wide;
- Substantially reduced costs in display
- Decreased travel and vehicle expense
from sales calls;
- Cut billing and invoicing expenses.
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Phone: (03) 9431-0000 Fax: (03) 9431-2799 Freecall: 1 800 4 ARROW